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Automation & CRM

CRM & automation: every lead in one place, no client lost

CRM and automation that take the repetitive work off your shoulders — and finally show you where the money comes from.

✓ Free audit · The plan has a fixed price — if it doesn't convince you, you don't pay for it · We call you back within one business day.

What it is

Do a quick count: how many enquiries do you get by phone, on Viber, on Instagram, by email? And how many get lost because nobody got around to answering, or because the note with the client's number stayed on the desk? Every lost enquiry is a client who went to the competition. That's what repetitive work does: it doesn't just tire you — it costs you.

A CRM is a place where every enquiry lands automatically, no matter where it comes from. Every client has a row: who they are, what they asked for, who answered, where the conversation stopped. Nothing depends on your memory anymore. And automation does the boring steps by itself: the confirmation, the appointment reminder, the "have you forgotten us?" message, the end-of-month report.

Ark Autoservice cut 10 hours of admin per week with a system like this. Ten hours in which the owner runs the business instead of the paperwork.

Concrete deliverables:

  • A CRM (Bitrix24) installed and configured on your real processes — not an empty program nobody logs into
  • Every channel connected: the website form, the phone, the messaging apps — every enquiry becomes a row in the system, automatically
  • Automation switched on and the team trained: confirmations, reminders, assigned tasks — plus a human (us) you call when you're unsure about something

Packages for this module

Order

from €300

  • CRM configured on your processes
  • channels connected
  • team trained

You have a website and want order in your enquiries

⭐ Recommended

Full automation

from €600

  • CRM + every channel connected
  • automation (confirmations, reminders, follow-up)
  • training — all on your existing website

You want the machine running on what you already have

System

from €800

  • Everything in Full automation
  • plus a new website, connected end to end
  • complete measurement

You want a new website too, from the same hands — the same System package as in the pricing table

It typically pays for itself with ~2 clients who stop getting lost — plus the admin hours that become yours again, every week.

Want the system to sort enquiries before they reach you? There's also the System + AI package — see it in the pricing comparison table.

Why pay, if Bitrix24 has a free version?

The software is just the box. You pay for it to be fitted to your processes, connected to your channels and actually used by your team. An empty CRM is free and useless; a configured one gives you back hours every week and clients that would otherwise be lost.

Who it's for / Who it's NOT for

It's for you if:

  • Enquiries come at you from five directions, and by evening you no longer know who you were supposed to answer
  • You or your team lose hours every week on confirmations, reminders and "I wrote it down somewhere"
  • You want to see in black and white where clients come from and which channel makes money

It's NOT for you if:

  • You get a few enquiries a week and remember them without effort — honestly, you don't need this yet
  • You want the software installed, but nobody on the team is willing to use it — an unused CRM is a subscription paid for nothing
  • You're looking for "a robot that sells instead of people" — automation takes the repetitive work; the selling stays yours

The process

  1. 01

    Process audit

    (week 1) — how an enquiry travels through your business today and where it gets lost; the map on paper, with numbers.

  2. 02

    CRM configuration

    (weeks 2–3) — Bitrix24 on your processes: stages, channels, owners. In your language, not the software's.

  3. 03

    Automation

    (weeks 3–4) — we switch on the flows that hurt the most: confirmations, reminders, assignment, follow-up.

  4. 04

    Training & handover

    (week 4+) — your team learns to work in the system on real cases; we stay close until it becomes a reflex.

The system works. Someone has to keep tuning it.

Processes change: a new employee, a new service, a new channel. With Growth Partner (from €20/month) the system adapts along with the business — we tune it, you get the monthly report.

FAQ

Yes — if it's configured around their work, not the other way round. We don't hand them software; we hand them an easier way to do what they already do. We train on real cases and stay close until it becomes a reflex. Managing the system becomes the easiest part of the day.

No. The Order package connects the CRM to your current website and the rest of your channels. If the website has problems too, we'll tell you — but we don't sell you what you didn't ask for.

Each person sees exactly what they need to see — role-based access rights, set from the start. Client data lives in a serious system, not in an Excel file passed around on USB sticks.

The CRM and automations are up and running in 2–4 weeks, depending on the package. You feel the first difference within days: no new enquiry gets lost anymore. The hours saved show up in the first month — and you see them in the report, not on someone's word.

Request the plan for CRM and automation

What happens next:

  1. 1

    We call you

    within one business day, at a time that suits you.

  2. 2

    We talk for 15 minutes

    about your business, in plain language. No jargon, no pressure.

  3. 3

    You get the plan

    concrete, with numbers and a price. The decision stays yours.

✓ Free audit · The plan has a fixed price — if it doesn't convince you, you don't pay for it

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We call you back within one business day.